CUSTOMER SERVICE REPRESENTATIVE/ DISPATCHER

Job Type: Full-time

Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and send out.

Daily Duties:

Measures of Job Effectiveness:

Required Qualifications:

Reports to: Service Manager

Pay: Average $620 / week

Benefits: We offer top industry pay, professional work environment, and an excellent opportunity for career advancement. Other benefits include medical insurance, matched retirement savings, paid vacation, paid holidays, and company outings.

To Apply: Please email resumes to hello@6andfix.com with a brief description on why you would fit this position, and include answers to the following questions:

Note: Office located at 3517 Angier Ave Durham, NC 27703

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